Answers to all your questions about 7min

Log in to your account, go to the "Deposit" section, and select bKash. You will be given a specific payment number — send money to that number from your bKash app using "Send Money" and enter the transaction ID on the page. The minimum deposit amount is ৳100. Your balance is usually updated within a few minutes.

Yes, Nagad is fully supported. The process is the same as bKash — select Nagad on the "Deposit" page, send money to the provided number, and submit the transaction reference. The minimum amount is ৳100 and the balance is reflected quickly after the deposit.

Absolutely. Rocket is the mobile wallet service of Dutch-Bangla Bank and is supported at 7min. The deposit process is the same as other methods — you can deposit a minimum of ৳100. It may be even more convenient for those who have a Dutch-Bangla Bank account.

First, wait a few minutes. If it still hasn't appeared — take a screenshot of the transaction from your bKash, Nagad, or Rocket app and contact our support team directly via live chat. Mentioning the transaction ID and time will help resolve the issue faster. Our support is active 24/7.

At 7min, the minimum deposit amount across all methods (bKash, Nagad, Rocket) is ৳100. For withdrawals, the minimum amount is ৳500. Withdrawal requests are generally processed within 5 to 30 minutes — which is very fast compared to other platforms in Bangladesh.

The 7min VIP program has a total of five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Weekly cashback and special benefits increase at each tier. Moving up to a higher tier unlocks greater rewards and access to personalised service.

Cashback rates vary by tier: up to 0.2% weekly cashback at Bronze, 0.5% at Silver, 0.7% at Gold, 1.0% at Platinum, and 1.2% at Diamond. Moving to a higher tier means a greater potential return on your total bets.

Points accumulate automatically and your tier advances as you play regularly and stay active. The more you play, the faster you can move from Bronze to Silver, then Gold, Platinum, and finally Diamond. Your progress through each tier can be tracked from the account dashboard.

At the end of each week, cashback is automatically credited to your wallet according to your VIP tier. This money can be used directly to play games or withdrawn subject to meeting withdrawal conditions. The exact amount depends on your total bets throughout the week and your tier's cashback percentage.

At the Diamond tier, in addition to up to 1.2% weekly cashback, you receive priority support, exclusive promotions, and assistance from a dedicated personal account manager. For high-level players, the Diamond experience at 7min is genuinely different.

A request for identity verification may come before your first large withdrawal or if unusual activity is detected on your account. This is part of 7min's security process — this step is taken to keep your account and funds safe.

Yes, this is very important. The name used on your 7min account must exactly match the name on your bKash, Nagad, or Rocket account. If the names do not match, your withdrawal may be held up. Providing the correct name at the time of registration is the simplest solution.

Your verification documents are stored on servers secured with SSL encryption. Only authorised staff can view this information for verification purposes. No personal information is sold or shared with third parties — see the privacy policy for full details.

Identity verification is used to prevent fraud, protect accounts, and block access by minors (under 21). It is necessary not only to keep your funds safe, but also to maintain a secure and fair platform.

Cooling-off means giving yourself a break for a set period, while self-exclusion means keeping your account inactive for a longer term. Contact the support team to use these options. We will not send any promotional messages during the break period and will keep login to the account blocked.

Yes, you can set your own daily, weekly, or monthly deposit limits. This is an important part of responsible gaming. Requests to increase a limit take some time to take effect, but reductions apply immediately. This can be managed through support or account settings.

7min is for those aged 21 and above only. This limit exists to protect minors from gaming. Age is verified at the time of registration and identification may be requested if needed. Violation of this policy may result in the account being permanently closed.

You should be cautious if you notice the following: playing beyond your budget, playing again to recover losses, lying about gambling, relationships with loved ones being harmed, or being unable to stop playing. If these appear, take a break and seek professional help.

To get support on responsible gaming, contact 7min's live chat directly or email [email protected]. Our support team provides assistance in Bengali 24/7. It is also wise to consult a professional counsellor for gambling problems.

RTP, or Return to Player, is a percentage that indicates how much money a game theoretically returns over the long term. For example, a 96% RTP means that on average ৳96 is returned for every ৳100 bet over a long period. This is not a guarantee — every spin is completely independent and random.

Many slot games have a demo or free-play mode where you can experience the game without risk using virtual credits. Which games have demo mode can be seen in the game lobby. However, winnings in demo mode cannot be withdrawn in real money.

Free spins are generally available as promotional offers or as bonus features within a game. In some slots, a certain number of scatter symbols appearing together unlocks the opportunity for free spins. The terms of free spins (expiry, wagering) may differ between offers.

Volatility is the level of risk in a game. High volatility slots win less frequently, but when you do win the amount can be large — good for patient players. Low volatility slots deliver small wins more frequently — suitable for playing for a longer time. Which you choose depends on your budget and preference.

All slot games at 7min use certified Random Number Generator (RNG) technology. Every spin is completely independent — the result of the next spin has no connection to the previous one. There is no such thing as a "hot streak" or a pattern of winning more at a specific time. This guarantees fair play.