Our commitment: complete protection of your information
This policy explains in detail how your personal information is collected, stored, and used on the 7min platform.
This privacy policy ("Policy") applies to the 7min platform ("we", "our", "service"). When you use our website, create an account, or use any of our services, you agree to this policy.
We believe user privacy is a fundamental right. 7min always handles your personal information with the highest respect and protection. Please read this policy and contact us if you have any questions.
What information we collect
We collect specific information to provide you with the best possible service. The different categories of information are described below:
Personal identification information
Information you provide when registering an account, including:
- Full name
- Date of birth (for age verification — only those aged 21 or above may register)
- Email address
- Mobile number
- National ID card or passport number (for identity verification)
Financial information
Information collected to process deposits and withdrawals:
- bKash, Nagad, or Rocket account number
- Transaction date, amount, and reference number
- Deposit and withdrawal history
Technical and usage information
Information automatically collected when you use our platform:
- IP address and device identifier information
- Browser type and operating system
- Site access times and page visit history
- Information from cookies and similar tracking technologies
- Game play history and betting information
Purpose of data use
7min uses collected information only for legitimate and specific purposes. We never process your information unnecessarily.
Service operation and improvement
- Account creation, management, and verification
- Processing deposits and withdrawals
- Providing gaming services and technical support
- Improving platform performance and usability
Security and protection
- Preventing fraud, money laundering, and other illegal activities
- Age verification — keeping accounts active only for those aged 21 or above
- Detecting and investigating suspicious transactions
- Preventing unauthorized access to accounts
Communication and support
- Sending important account-related notifications
- Providing customer support via live chat and email
- Informing you about updates to this policy and changes to services
- Sending relevant promotional information (based on consent)
Responsible gaming and analytics
- Ensuring compliance with responsible gaming guidelines
- Analyzing playing patterns to identify potential issues
- Statistical analysis for evaluating and improving service quality
Sharing information with third parties
7min does not sell your personal information. However, information may be shared with selected third parties in the limited circumstances described below:
Service providers
Organizations that help operate our services — such as payment processors (bKash, Nagad, Rocket), game software providers, and security services — may receive only the minimum information necessary. These organizations are contractually bound to meet our privacy standards.
Legal obligations
We may be required to provide information to authorities as required by court order, government directive, or applicable law. In such cases, we will always aim to provide the minimum information necessary.
Business transfers
In the event of a company merger, acquisition, or asset transfer, user information may be transferred. In such circumstances, we will notify you in advance and the new controller will be required to ensure the same level of protection.
Cookies and tracking technologies
Cookies are small text files stored in your browser. 7min uses different types of cookies, which are described below.
Essential cookies
These cookies are essential for maintaining your account login session, security verification, and the core functionality of the platform. They cannot be disabled — however, they do not contain any personally identifiable information.
Analytical cookies
Used to collect statistics such as which pages users spend the most time on and where they encounter difficulties. The data collected is fully anonymized and used only to improve the service.
Preference cookies
These cookies are used to remember your language preference and other personalized settings. You can delete or disable these cookies from your browser settings, though doing so may limit some service functionality.
Data protection measures
To ensure the security of your information, 7min has put in place industry-standard technical and administrative safeguards.
SSL encryption
All data exchanged between your browser and our servers is protected by SSL/TLS encryption. This means no third party can read or alter your information.
Secure data storage
Your information is stored in encrypted databases. Server access is strictly controlled and only authorized personnel can view information for specific purposes.
Password protection
Your password is never stored in plain text — it is secured using a one-way cryptographic hashing method. No member of our staff can access your password.
Active monitoring
Our security team monitors systems around the clock. If suspicious activity is detected, immediate action is taken and the relevant user is notified if necessary.
Data retention period
We retain your information only for as long as necessary to provide the service or fulfill legal obligations.
Account information
We retain your identity and contact information for as long as your account is active. After account closure, certain information may be retained for a defined period for financial regulatory and fraud prevention purposes.
Transaction records
Financial transaction records are retained in accordance with applicable legal requirements. Once that period has passed, the information is securely deleted.
Logs and technical data
System logs and similar technical data are generally retained for a short period and are automatically deleted unless required for a security-related investigation.
Your rights and controls
As an account holder at 7min, you retain certain important rights over your own information.
📋 Right to access
You may request at any time to know what information we hold about you.
✏️ Right to correction
If any information in your account is incorrect or incomplete, you may update it or request a correction.
🚫 Right to deletion
In certain circumstances you may request that your personal information be deleted, though some information may need to be retained for a defined period due to legal obligations.
📤 Right to data portability
You may request that your own information be exported in a structured, commonly used format.
🔕 Right to opt out of marketing communications
If you do not wish to receive promotional emails or messages, you may opt out at any time. Important service-related notifications will continue to be sent.
⏸️ Right to restrict processing
In certain circumstances you may ask us to restrict processing of your information — for example, if there is a dispute about its accuracy.
Protection of minors
7min strictly follows an age verification policy. Our services are for those aged 21 or above only.
We do not intentionally collect any information from minors. Date of birth is verified at registration. If it is later established that an account holder is under 21, that account will be immediately suspended and all associated information will be deleted.
If you suspect that a minor is using our platform, please contact us immediately.
International data transfers
Our servers and service providers may be located outside Bangladesh, in which case your information may be transferred internationally. We ensure that your information receives the same level of protection during such transfers — through standard contractual clauses and technical safeguards.
The providers we work with comply with internationally recognized security standards and are bound by confidentiality agreements for data protection.
Changes to this policy
7min may update this privacy policy from time to time — due to changes in the service, legal requirements, or technical developments. Before any significant changes, we will:
- Send a notice to your registered email address;
- Display a clear notice on the platform;
- Update the date of the change at the top of this page.
Continued use of the service after changes take effect means you have accepted the updated policy. If you do not agree to the new policy, you may request that your account be closed.
Questions about privacy?
If you have any questions about this privacy policy or any requests regarding your information, please contact our support team.
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